12 Ways to Annoy a Customer

On June 8, 2011

12 Ways to Annoy a Customer

A new survey points out the most common stupid things companies do. And all of them are fixable--at minimum cost.
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On June 8, 2011

A Worrisome Truth: Internet Privacy Is Impossible

Since few people bother to read Privacy Policies, Terms of Service or Click Wrap Agreements, is it any wonder that social media sites, search engines, and providers of cell services ask for and receive carte blanche rights


On June 8, 2011

Apple’s Hard-Driving Software Splurge

Monday's announcements at Apple's World Wide Developer Conference in San Francisco cheered up Wall Street analysts. "We believe these innovations are laying the foundation for the next round of share gains in mobile phones, tablets and computers,


On June 8, 2011

The 3 Pillars of Revenue Performance Management

A couple of weeks ago, Marketo announced its research-based belief that its form of revenue performance management could help grow global GDP by $2.5 trillion by 2015. I love it when emerging companies talk about big plans


On June 8, 2011

Is Ben Bernanke Out of Ideas?

The Federal Reserve Chairman insists the U.S. economy is recovering. That makes him either gutsy or foolhardy.
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On June 8, 2011

5 Reasons to Bootstrap Your Startup

Forget multi-billion dollar pre-launch funding and overblown IPOs. Here are five reasons why bootstrapping is still the best way to grow your company.
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On June 8, 2011

Will They Stay or Will They Go? (Your Employees, That Is)

By Rieva Lesonsky

Are your employees going to stay with your business as the economy improves and more job opportunities arise? This is a crucial consideration for small businesses, who can ill afford the time it takes to lose the…