On February 3, 2011
Is Arrogance a Sign of Inferior Performance?
Think that arrogant guy in the next cube over is all bluster and no skills? Researchers uncover that, underneath the unpleasant demeanor, he probably agrees with you.
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On February 3, 2011
Productivity is as Productivity Does
Work differs. The other day somebody told me about the problem of getting into some kinds of work. It went something like this (paraphrasing):
With computer
…
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On February 3, 2011
Productivity is as Productivity Does
Work differs. The other day somebody told me about the problem of getting into some kinds of work. It went something like this (paraphrasing):
With computer
…
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On February 3, 2011
Egypt Erupts: Why Investors Are Keeping Their Cool
Despite the unfolding drama in Egypt, the markets haven't reacted much because the country's travails likely will not upset the global economy.
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On February 3, 2011
Egypt Erupts: Why Investors Are Keeping Their Cool
Despite the unfolding drama in Egypt, the markets haven't reacted much because the country's travails likely will not upset the global economy.
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On February 3, 2011
Vodafone: Egypt Made Us Send Those Pro-Mubarak Texts. Critics: So? [Updates]
Vodafone says the Egyptian government forced the company to send pro-Mubarak texts to its Egyptian customers. But critics say that is no excuse.
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On February 3, 2011
Vodafone: Egypt Made Us Send Those Pro-Mubarak Texts. Critics: So? [Updates]
Vodafone says the Egyptian government forced the company to send pro-Mubarak texts to its Egyptian customers. But critics say that is no excuse.
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On February 3, 2011
Companies Can Help Customers Harvest Low-Hanging Fruit
I travel a lot, baseball season starts soon, and the Red Sox are going to be fun to watch this year, so I upgraded my TiVo recently. I then called up Comcast to ask if I needed to…
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On February 3, 2011
Companies Can Help Customers Harvest Low-Hanging Fruit
I travel a lot, baseball season starts soon, and the Red Sox are going to be fun to watch this year, so I upgraded my TiVo recently. I then called up Comcast to ask if I needed to…
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On February 3, 2011
How to Collect Customer Data When You Run a Groupon Campaign
Groupon should be a killer lead-generation tool, but all you get is each customer's name. Here's how one organization managed to work around that limitation and score customer-data gold.
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