On February 3, 2011
How to Collect Customer Data When You Run a Groupon Campaign
Groupon should be a killer lead-generation tool, but all you get is each customer's name. Here's how one organization managed to work around that limitation and score customer-data gold.
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On February 3, 2011
To Be a Better Boss, Know Your Default Settings
Every day as managers and leaders, we bring ourselves to the job. We bring who we are as people, our likes and dislikes, our preconceived ideas, the peculiar set of values and predispositions we've acquired, our unique personalities, values, and…
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On February 3, 2011
To Be a Better Boss, Know Your Default Settings
Every day as managers and leaders, we bring ourselves to the job. We bring who we are as people, our likes and dislikes, our preconceived ideas, the peculiar set of values and predispositions we've acquired, our unique personalities, values, and…
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On February 3, 2011
The Super Bowl Is Not a Metaphor for Business
Football is literally a zero-sum game--there's a winner, a loser, and nothing in between. Everything about business is the in between. So can we stop lauding coaches as leadership role models?
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On February 3, 2011
The Super Bowl Is Not a Metaphor for Business
Football is literally a zero-sum game--there's a winner, a loser, and nothing in between. Everything about business is the in between. So can we stop lauding coaches as leadership role models?
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On February 3, 2011
Save Your Small Business Money With e-Billing
By Rieva Lesonsky
Does your business use e-billing? If not, it may be time to consider it. E-billing, or electronic billing, has many benefits. First, it saves paper and helps the environment, of course. In addition, it also saves your…
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On February 3, 2011
If Amazon Takes on Netflix, It Might Win
Amazon seems to be getting ready to enter the movie streaming business. Three reasons Netflix should be very worried.
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On February 3, 2011
Goldman Sachs and other “Vampire Squids” Exposed
In his new book, Griftopia, author Matt Taibbi exposes the real reason the US had to bail out the banks and why gas prices suddenly were soaring. Hint: Goldman Sachs was at the center.
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On February 3, 2011
Are You Upselling or or Just Upsetting Your Customers?
Upselling is a tried-and-true sales tool that can pay dividends for many businesses. But do it wrong, and you risk alienating the very people whose business you're trying to increase.
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On February 3, 2011
Enron Whistleblower: New Federal Reforms Still Weak and Pointless
The Dodd-Frank banking reform law was supposed to make whistleblowing safer and more lucrative. But Enron whistleblower Sherron Watkins and others say the law won't work.
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