The High Overemployment Rate
In this tough economy, perhaps no single economic metric has gotten as much attention as the unemployment rate, stubbornly stuck near 9.6%. As Harvard Business School Dean Nitin Nohria, writing in the November issue of HBR, observes, "In…
- By admin 0 Comments View More
Small Biz Resource Tip: Lulu
If people have told you, “You should write a book about that,” now it’s easier than ever to get it published. Maybe you want to tell the story of how your business got started, or you are somewhat of…
- By admin 0 Comments View More
Using Customer Journey Maps to Improve Customer Experience
Following on the first article on defining customer experience, this second installment looks at the first essential step of improving the experience you deliver, which is mapping out your customer journey.
A customer journey map is a very…
- By admin 0 Comments View More
Avaya Promises SMBs Easier, More Intuitive Communications
Avaya has introduced its latest iteration of Avaya IP Office -- its flagship communications suite for small and medium-sized businesses. The high points of the upgrade are easier-to-use features, greater transparency into coworkers' presence, and a more…
- By admin 0 Comments View More
Retargeting Can Put Fickle Online Shoppers in a Buying Mood: Q&A With AdRoll CEO Aaron Bell
As an Internet marketing tactic, retargeting has never quite reached its stride. However, updated technology, changing market dynamics and new offerings by vendors -- especially Google's entrance into the space -- is changing that. Briefly, retargeting is…
- By admin 0 Comments View More
Get Rewarded for Reducing Your E-mail Inbox Clutter
- By admin 0 Comments View More
So, You Want an iPad?
The iPad, Apple’s most talked about device of 2010, is gearing up to experience its first holiday season. Like the iPhone before it, the iPad has revolutionized personal productivity and mobile transactions, becoming the most…
- By admin 0 Comments View More
Advertisement:
- By admin 0 Comments View More
Mission and Money: A Dangerous Mix
Social entrepreneurs are quite excited about this new trend of mixing mission and money within the organizations they run. You can often hear many of them proclaiming their intention to "do well by doing good," implying that they will not…
- By admin 0 Comments View More