On September 22, 2010

New Salesforce Collaboration Tool

Today, CRM software company Salesforce unveiled an updated version of Chatter, its social collaboration platform. Chatter 2 lets users filter their Chatter Feed by people, groups, and records. Users can now assign hashtags to posts and…

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On September 22, 2010

New Search Engine Optimization Methodology

While teaching a social media class last Friday in Columbus, OH, I ran across a company at the technology incubator up there called Rank By Search.

Their approach is very interesting. Their software looks at the keywords people are…

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On September 22, 2010

Retail’s Joe66 Factor | BTalk

Podcast: Jon Bird reckons shoppers are now more likely to trust reviews from a stranger online than they are to listen to the advice from a sales person on the shop floor.

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On September 22, 2010

Three Ways Fashion Retailers Can Deal With the Rising Cost of Cotton

Fashion retailers will soon have a dilemma on their hands. As the cost of raw goods goes up, do they pass the buck, or buck up and eat the profit?

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On September 22, 2010

Computer Brands Get High Votes From Satisfied Customers

American consumers seem to be generally happier with their recent computer purchases lately than in years past, but it appears buyers of some brands are happier than others. The spring launch of Apple's iPad helped the Cuptertino

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On September 22, 2010

Blockbuster’s Death Was Long Foretold

Blockbuster's bankruptcy will make it harder for the movie studios and easier for television as the center of creative effort continues to move away from the movies.

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On September 22, 2010

U.S. Auto Sales Forecasts Get a Haircut in Volume Terms, But Profits Are Better

The outlook for 2010 U.S. auto sales is down somewhat in terms of volume, but up in terms of profitability, because the car companies are sticking to a strategy of cutting price discounts.

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On September 22, 2010

Entrepreneurs: Learn to Improve Processes Without Adding Bureaucracy

Bureaucratic organizations are inefficient, expensive and sluggish, but companies need effective processes to grow and scale. Finding the right balance and knowing when to change is key.