Most businesses do not realize how many tools are available to meet their needs. In Google Apps alone, there are over 100 integrated apps built and designed for business usage. These tools help businesses conquer everything from time management…

Most businesses do not realize how many tools are available to meet their needs. In Google Apps alone, there are over 100 integrated apps built and designed for business usage. These tools help businesses conquer everything from time management…

Even though business owners are more likely than non-business owners to assume above-average risk for financial gain, they are generally more conservative when it comes to saving and borrowing, according to a new study from entrepreneurial advocacy group the Kauffman…

Even though business owners are more likely than non-business owners to assume above-average risk for financial gain, they are generally more conservative when it comes to saving and borrowing, according to a new study from entrepreneurial advocacy group the Kauffman…

When the entire market focuses on one niche, and you choose another, you’re either a bold innovator, or a failure. Henry Ford’s quote about building cars for people wanting “faster horses” comes to mind. Last week I stopped by the…

When the entire market focuses on one niche, and you choose another, you’re either a bold innovator, or a failure. Henry Ford’s quote about building cars for people wanting “faster horses” comes to mind. Last week I stopped by the…

In a recent conversation with author Raul Pupo, I described my surprise that there were no local customer service classes, workshops, events, or otherwise to take part in. “That’s no surprise,” said Raul. He believes the disconnect begins with education,…

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We've stated before that it's important to solicit customer feedback - they're the folks who keep everyone in business, after all - and Google's now made the actual collection process easier.  Consider saying goodbye to random phone lines and excess…

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