On July 19, 2010
Solving the Fax-to-Order Customer Service Problem
Businesses will probably always have customers who want to place their orders by fax. When there are manual tasks involved in processing those orders, they can present a serious problem because companies may fall short in meeting…
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On July 19, 2010
Put Tough Questions to Your Hosting Provider (Before the Going Gets Tough)
Just how secure is your website? How tough is your webhosting provider's backbone? How vulnerable are you to cyberattacks like those that played havoc with Facebook and other sites in the past -- the victims of a…
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On July 19, 2010
Use Your iPad as a Second, Wireless Display
If you don't currently have a second monitor, it's easy to extend your displa to your iPad.
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On July 19, 2010
Draw Ben Bernanke Out on the D-Word: Is Deflation Near?
It may be that for the Federal Reserve to act more aggressively to kickstart the economy, it needs to feel like it's fighting an enemy everyone is talking about. So, how about some aggressive questioning of Ben Bernanke on the
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On July 19, 2010
Answering Questions on Conference Call and Webmeetings So you Accomplish Your Goals
Q and A is a necessary part of any webmeeting or conference call, but how you answer questions is important. Here are some tips for getting the most out of this time. It's not a necessary evil- just necessary
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On July 19, 2010
The Seven Deadly Sins of Customer Service
In a world where everything eventually becomes a commodity, great service is a differentiating factor that you can hang your hat on. Avoid these seven deadly sins of customer service and you'll be well on your way to one-upping the
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On July 19, 2010
My Boss Sexually Harassed Me After Work
Is it always in your best interest to report a sexual harasser? Rest assured that whatever path you take, things will never be the same again.
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On July 19, 2010
Find Airport Security Wait Times on Your Phone
The TSA has taken some pity on us and released some tools to help determine what wait time to expect.
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On July 19, 2010
The new Netsetter arrives tomorrow!
Hello, loyal readers! As promised, the new and improved Netsetter will be launching tomorrow with a new design and lots of new content. We’ll be publishing new articles every day in July, and in August we will begin our regular…
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