Category: Latest News

On July 8, 2010

Our Failed Economic Recovery: Time for Obama to ‘Change’

America's fragile economic recovery is faltering, according to every indicator. Does that surprise you? Really. It's not as if you had no warning. 16 months ago, I said "[the] trillion dollar “stimulus” bill will apparently do everything but stimulate the


On July 8, 2010

Adding Long-Term Projects to Day-to-Day Management

When you run a business, it’s necessary to pay close attention to the day-to-day details. Any other approach can quickly lead to to be without a business at all. But by keeping your eye on the ball, it’s harder to…


On July 8, 2010

6 Steps to CRM Transformation

In general, professionals and customers involved in unsuccessful CRM transformations commonly point to certain causes of failure. These vary from lack of customer-centric strategy to absence of measurable goals, poor change management to poor implementation. In our


On July 8, 2010

Sneaking Up on E-Commerce Search Powerhouses: TheFind

In May, TheFind reached a notable milestone: It overtook Yahoo Shopping to become the No. 2 search engine for retail queries, according to comScore. Google holds the No. 1 slot. A relative newcomer, TheFind has posted remarkable


On July 8, 2010

Leadership Lessons from the McChrystal Meltdown

While President Obama had little choice in firing Stanley McChrystal, the general's self-destructive comments in Rolling Stone raise questions about the nature of hierarchical leadership in the absence of opportunities for candid feedback.
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