Category: Latest News

On July 8, 2010

Angry Customers: Kill ‘Em With Kindness

We've all had them, frustrated customers that come into your place of business or call you with a head of steam, ready to go ballistic. They have a script with what they want to say, and they are about to…


On July 7, 2010

How a Green Start-Up Planned for Rapid Growth — And Got It

Three years ago, a group of former cabbies launched Green Cab in San Francisco with a fleet of hybrid cars. Here's how the company dealt with rapid growth, while using environmentally-friendly practices to cut costs and attract more customers.


On July 7, 2010

Twitter Digs for Worms With Earlybird Specials

Microblogging service Twitter has announced its second major attempt to monetize -- the @earlybird service. This will let advertisers pay a fee to promote exclusive events, tout time-sensitive special deals and offer sneak peeks at products to


On July 7, 2010

Fortune’s Fool

A lot of business is not only getting back on it’s feet, some companies are even downright starting to thrive. Except, it seems, any involved in the music industry. While there’s certainly some interesting things happening in the independent realm,…