Category: Latest News

On June 6, 2011

How to Improve Your Sales Presentation

A summary of the 20 most common sales presentation errors, with quick fixes for each error, and links to help you make your sales presentations truly memorable.
No tags for this post.


On June 6, 2011

The 10 Worst Companies For Customer Service

When it comes to the worst companies for customer service in America, the list has hardly changed in three years. A better question might be: What are the worst industries? You can answer that now.
No tags for this post.


On June 6, 2011

Hey, You’re Not the Person I Hired!

No matter what your process -- scientifically developed interviews, personality tests, essay questions -- you will never truly know, who you've hired until after their first day on the job.
No tags for this post.


On June 6, 2011

Small Biz Resource Tip: Liquid Planner

Liquid Planner

Got a big project to manage and no idea how to get started? First things first: You need a good project management system so action items don’t fall through the cracks, budgets don’t get blown out and deadlines…


On June 6, 2011

Managing Yourself with Your Smartphone

As the crowds roared their adulation, Caesar reportedly had a slave whisper in his ear, "Remember, Caesar, thou art mortal."

Tasking employees to keep executive egos in check is no longer practical or politically correct, but the need for such…


On June 6, 2011

Why Did I Start A Business? Not Why You Think

I was talking to a group of students recently and I was asked to comment on what makes an entrepreneur. The student who asked the question wrapped it in the mythology of the entrepreneur driven by the…


On June 6, 2011

7 Ways to Make Your Customers Love You

With so much emphasis placed on finding customers today, business owners often lose sight of keeping the ones they have. Here are a few surefire ways to stem those losses.
No tags for this post.