On May 10, 2010

Is coffee for me a deductible expense?

Just opened a business checking account (yay!) for my new freelance business. There's no monthly fee for the account if I use the debit card (not at the ATM) 5 times a month (I need to use it without the…


On May 10, 2010

Free SEO Copywriting Report

image of Simple SEO Copywriting

I’ve written a lot about SEO copywriting over the last 4+ years. And it’s still the topic that seems to generate the most questions and confusion.

That makes sense, since the modern practice of SEO copywriting is a…


On May 10, 2010

Open Government, Social Media and CRM

The first point of contact between a business and its customers is increasingly a website, not a phone call or an in-person store visit. For government agencies, where store-like "walk-in" access is either difficult or unavailable --


On May 10, 2010

The State University of Outsourcing

Modern "American dream" stories often start with a romantic phase: A young couple struggles through graduate school, starving on measly stipends covering ramen noodles and cheap wine. Unfortunately, that story is about to disappear, following American manufacturing


On May 10, 2010

6 Ways to Get Value Out of Status Update Meetings

One of the major time wasters people identify is the regularly scheduled "status update". For some teams it's quarterly, for others it's more often but they are universally dreaded as time killers of the first order. Here are six tips


On May 10, 2010

What Sonic the Hedgehog Can Teach You About Customers

They may be satisfied with your service, but it doesn't mean you've got loyal customers. To win them over, you may need to start measuring satisfaction differently. But what measure works best for everyone? Elizabeth Garber assesses a few.


On May 10, 2010

Mobile E-Signatures for Legal Deals on the Go

The logistics of how and when businesses close deals can be critical to the bottom line.

In an era when instantaneous communication is the standard, waiting for written contracts to make their way back and forth between parties can seem agonizingly…