On April 27, 2010

Walmart: Too Big to Succeed?

Call it the Walmart (WMT) dilemma. As the giant retailer adds locations and converts existing discount stores to supercenters, the company is taking sales away from itself. This "cannibalization" is hurting comparable store sales, which fell by almost one percent

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On April 27, 2010

How NOT to Upsell

A lawyer tries relentlessly to upsell my family on a financial planner. He ends up irritating everyone and almost losing a good customer.
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On April 27, 2010

8 Fast-Growing Restaurant Chains That Defied the Downturn

We all know the names of the biggest restaurant chains in America -- brands such as Subway, McDonald's (MCD) and Red Lobster. But where are the Subways of tomorrow? They're out there right now building their businesses, offering innovative twists

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On April 27, 2010

FSB Finds Businesses No Longer Approaching Banks

New stats from the Federation of Small Businesses indicate that small businesses either still haven't made peace with banks, or - and this is a much more positive possibility - they've figured out how to get along without new loans. …


On April 27, 2010

PG&E Owns Up to Smart Meter Errors, But Falls Short of Contrition

Pacific Gas & Electric probably hoped for a better result from its pioneering smart meter program than a congressional hearing in its home state. But the new meters are malfunctioning, customers are angry, and California's famously activist politicians are more

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