Bubbles 101

On December 20, 2010

Bubbles 101

When we think about financial bubbles, we typically recall the recent run-up in house prices or the dot-com craze of the late 1990s (and some think of the 17th century tulip bubble). We might define "bubbles" as


On December 20, 2010

Stallman’s Cloudburst: Prudence or Paranoia?

When Richard Stallman talks, the FOSS community tends to listen, and that's just what could be observed in the Linux blogosphere over the past week or so. It was the recent release of Google's Chrome OS that


On December 20, 2010

FuzeDigital Plays on Big Customer Service Vendors’ Turf

FuzeDigital characterizes its customer service solution as social business software that uniquely blends comprehensive multichannel support and online community technologies. "The Fuze Suite is a blending of SCRM and E2.0 technologies," said Chuck Van Court, president of


On December 20, 2010

Handling Off-the-Menu Requests

I have a friend who always, always has to request something special when she orders at a restaurant. Yes, she'd like the cheeseburger, but can she have the red-wine reduction that comes with the steak frites instead of ketchup for…


On December 20, 2010

Under Mark Hurd, HP Innovation Nose-Dived

Former HP CEO Mark Hurd was known as tight with a budget. But cutting spending can have consequences, and HP's patent activity fell off a cliff as R&D growth significantly slowed.
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On December 20, 2010

Yes Virginia, That’s Salvage Santa

I love when the holiday spirit and the entrepreneurial spirit merge. We're having one of those moments in Panama City, Florida right now. It's a story that begins with a terrible tragedy; a shoot-out at a school board meeting of…


On December 20, 2010

A Quick Start Guide to Using QR Codes for Marketing

The first time I noticed a QR code was in a magazine in September.  I had no clue what it was, so I ignored it.  Then QR codes were mentioned at the GrowSmartBiz Conference last month.  One woman