The Vacation is Over!

On September 16, 2009

The Vacation is Over!

Summer is coming to an end soon. To some businesses it is the end of their third quarter. Many of us consider it a time to buckle down and forge ahead. Vacation season is behind us and we can count the number of rounds of golf that lie before us. Of interest to venders of [...]


On September 16, 2009

How To End Writer’s Block Forever (And Make Readers Fall In Love With You)

Think back to the last time you felt the crushing pressure of writer’s block. When that locked-up feeling of helplessness transformed a blank page (or post) into a terrifying testament to your own private insecurities, what did you do? Did you curse your frozen creativity, try to wrestle an idea out of your head [...]


On September 16, 2009

The Landrush Problem in Social Media

I’m engaged in an email discussion that’s getting heated now and seemed relatively simply when it started. At the heart of the problem is what I call the landrush problem in social media. I refer to the Oklahoma landrush. You might know the history. There were several movies based on it. On April 22, 1889, thousands [...]


On September 16, 2009

Ironically, Being a Slacker Leads to Burn-Out, Study Says

If you were one of the many chronic procrastinators at university who swore you'd turn over a new leaf when you hit the workforce, psychologists have some bad news for you: studies suggest that the tendency to be a slacker actually bodes pretty badly for your career after graduation, and not in the ways you'd suspect. How was this ominous tidbit gleaned by researchers? The British Psychological Society Research Digest blog reports that a pair of psychologists completed standard tests of procrastination and expectations for success for nearly 300 college students. Then tracked how these same students (now grown up and part of the workforce) were doing in their jobs. The conclusion: Students who found reason to avoid work-related tasks...


On September 16, 2009

The Next Bubble: Eyeballs

Amazon has filed patents for "Incorporating Advertising in On-Demand Generated Content." The technology will allow context-sensitive ads to appear on your kindle, perhaps in exchange for a lower price for your literature. One can imagine pages like this:

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And Amazon is only one contributor to ever more pervasive advertising. Best Buy and TiVo are forming an alliance — Best Buy will heavily promote TiVo's set-top box, while TiVo will develop a box that will let the retailer advertise its offerings on TiVo subscribers' home TVs. Google continues to add to the capabilities it gives away for free, most notably by announcing that Chrome will become an operating system, potentially threatening Microsoft's ability to charge for Windows. But Microsoft is getting good feedback on Bing, its rival to Google, which bloggers think has potential to begin to replace the company's operating system revenue with ad sales. And new startups appear daily with the intent of attracting an audience for free content and adding advertising later.

One has to ask: how much advertising can an economy sustain?

Advertising once had an important informational function, letting buyers know what was available. And for a new movie, a new restaurant, or a new product, this function remains. But most of the expenditure on mass advertising today is for "share of voice," to make sure your brand isn't shouted down by its rivals. Yes, research has shown that advertising affects us more than we're aware — but does that influence make us buy more vodka, or simply shuffle share among the uncountable category of ever more super-premium brands?

There's a worrisome parallel with the world of finance. Originally, financial institutions provided credit to establish or expand businesses that created real value. When that business became so competitive that margins slipped, the industry competed to invent a set of games to play to keep themselves growing, resulting in the financial industry increasing its share of GDP without adding any real economic value to the economy.

The push for share of voice has created an arms race, where brands spend more and more to hold on their share of a slowly growing market. Like housing prices, this will sustain itself until someone — that is, the buyer — walks away from the table.

Could that moment be now? Observers are wondering if US consumers will ever return to their past spending habits. Since the last decade's growth has been attributed to the wealth effect — households feel richer even with a zero savings rate because their houses and financial assets make them money while they sleep — it makes sense to imagine an increased savings rate following catastrophic asset depreciation. Consumption will decrease, and in response, companies will...increase advertising?

Of course it makes sense that Google, Amazon, et al must create the capabilities that allow advertising to migrate from mass media to searched media. But the current explosion of advertising-supported businesses is leading to the next dot-com bust — only this time it will be ad-supported businesses, not e-commerce startups, that collapse.

Investments in new forms of advertising capability may be risky; that's not my point. The question is how much of a society's resources should be devoted to the arms race for eyeballs. Somewhere, there's a limit to what a slice of attention is worth.

Chris Meyer is part economist, part technologist, part futurist, and the founder of Monitor Talent, a part of the Monitor Group. He co-authored Blur, Future Wealth, and It's Alive. His articles have appeared in publications including the Harvard Business Review, the Sloan Management Review, Fast Company, Time, the Wall Street Journal, and BusinessWeek. For more, please visit his profile page at Monitor Talent. You can also follow Monitor Talent on Twitter.


On September 16, 2009

Does Microsoft Pay Bing a Royalty Fee?

Dear Stanley, I'm sure you get asked this a lot, but how much is Microsoft paying you to use your name? Signed, Jerry Dear Jerry, Not a thing. Not one red cent. Not a can of beans. Not the condensation off a lettuce leaf. Here I was, being Bing for a long, long time, and all of a sudden Microsoft comes along and poaches all my goodwill, all my credibility, all the equity I have established in this, the Bing Brand. And there was very little I could do about it. Oh, I suppose I could have hauled them into court and made them spend all that money to defend their shameless appropriation of one of American business's best-loved marquees....


On September 16, 2009

QUIZ: What’s the Best Icebreaker?

SCENARIO: You've just started an on-site sales call with a C-level customer executive.  The handshake and greeting was cordial enough, but as you sit down, you sense a certain coldness.  It's crucially important that you establish rapport with this decision-maker.  Failure means you'll miss your quarterly quota.  You need to break the ice, fast.  Here are your options: Comment on a knickknack. Notice what's prominently displayed in his office -- a family photo, a souvenir -- and make a thoughtful, respectful remark about it. Ask him about his career. Most people like talking about themselves, so inquiring about something in the executive's past experience will definitely warm him up. Mention a shared cultural event. You know that he follows local...


On September 16, 2009

The Bright, Cloudy Future of E-Commerce

Innovations of the past few years provide an interesting hint at the future of e-commerce. Consider the following scenario: A CIO of a retail company gets off the phone, sits back, and begins to read his new monthly retail systems contract. The days of dealing with large development teams, countless software products, integration, infrastructure and security are over.


On September 16, 2009

Business Wisdom from Profs at Top MBA Programs

0 false 18 pt 18 pt 0 0 false false false Each and every Wednesday for the past year -- come rain or snow or computer viruses -- I've shared  my discussions with business school professors from the nation’s top MBA programs with BNET readers. Here are the highlights from the last six months. You can also check out the “greatest hits” from the first six months of Back to B-School. Renowned innovation authority Clayton Christensen of Harvard Business School weighed in on the healthcare debate currently raging on Capitol Hill and all over the US. Christensen also laid out the reasons he felt Massachusetts’s health-case reforms were a failure. Stanford’s Jim Lattin passed laong to readers some of...