Category: Latest News

On November 9, 2010

True Customer Care Pays Dividends

Many online retailers have an endless stream of gimmicks and promotions to hook the customer. But sometimes all you need is a little good word of mouth to help you gain the advantage. Recently, my friends and I began seeing


On November 9, 2010

How to Know When You Shouldn’t Trust Your Gut

Michael Mauboussin, chief investment strategist for Legg Mason Capital Management and author of the book "Think Twice" on why intuition in decision-making is overrated.
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On November 9, 2010

Two Ways to Win More Federal Contracts

Want a piece of the $500 billion the U.S. government spends on goods and services each year? Your chances of winning a federal contract are better if you team up with other small businesses, says a new study.

Compared with so-called…


On November 9, 2010

Putting Process on the CEO’s Agenda

In my last post, I explained that process improvement programs that don't focus on a company's competitive advantage can be a huge waste of resources. Improving supply chain processes is strategically important for companies like Wal-Mart or FedEx…


On November 9, 2010

Retail Tries the Food-Truck Model

A new fleet of entrepreneurs are creating their own spin on the food-truck model some with seriously cool mobile retail.
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