On May 19, 2010

Apple’s Fight for the Future of Mobile

Apple shares on Tuesday lost about three quarters of a percent to close at $252.36, thus continuing the roller-coaster ride they've been on for the last few weeks. Maybe other market forces are at work here, or


On May 19, 2010

Social CRM: Jump In or Be Pushed

By this point, most businesses understand that they exist in a new reality -- the reality that allows customers to communicate with them and with each other in new, faster and in a more pervasive way. Some


On May 19, 2010

Employee Loyalty is Dead. Good Riddance.

Employee loyalty is dead (and companies killed it) so why are organizations wasting time looking for ways to get back to the good old days? Instead, we need to redefine trust to suit 21st century work.
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