On May 14, 2010

10 of the Most Annoying Customer Service Phrases

Who doesn't dread picking up the phone and making a call to customer services? As a customer, there are certain phrases I hear when dealing with companies over the phone that are guaranteed to leave me feeling sour. And, I


On May 13, 2010

Microsoft’s Office in the Cloud | BTalk

[podcast] Office 2010 is here -- beat's me how they think up these nifty product names. Phil Dobbie talks to Kirk Koenigsbauer about the features and capabilities of the new Office suite.
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