The Royal Wedding: The New World of Event Branding
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How Good Designers Think
We all know that really good designers somehow think differently from you and me about new products. But just exactly what does this difference consist of? The best summary of what makes really good designers tick was a <a rel="nofollow"…
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Ford’s Profits Make It Wall Street’s Darling, but It Still Isn’t Picking Up Market Share
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Sales Quiz: Is This a Real Sales Opportunity?
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Is Glaxo Under Investigation Because the VA Wants Its Avandia Money Back?
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Google is Getting Better for Local Businesses
It would appear that things are looking better and better for local businesses, in terms of potential customers from Google. Google continues to make more and more moves that benefit local.
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Are You a Peacetime CEO or a Wartime CEO?
By my reckoning, Ben Horowitz is the most thought-provoking blogger on leadership and strategy today. He's also a lot more than a blogger. As one of the two name partners at Andreessen Horowitz, he is one…
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Focus on Your Customer’s Customer
This post is part of Creating a Customer-Centered Organization.
Much of the conversation about customer-centricity focuses on business-to-consumer (B2C) firms. And while these companies were the first to acknowledge the business benefits of delivering a great customer experience,…
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10 Bogus Coworker Complaints
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P&G Bets Big on “Tide Pods” As It Struggles to Control Costs
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