Subaru Success: It May Not Be Love, But It’ll Do

On September 4, 2009

Want to Write Well? Cut Mercilessly

Back in my distant past I had to learn to live with editing. I was in my twenties. It made me mad. Why change my stuff? But it also made my stuff better. “Berry, you write like a God-damned literature major.” (Norberto Schwarzman) So said the overnight editor at UPI back in 1972.  He did me a [...]


On September 4, 2009

In-Store Pickup Tips for Multichannel Retailers

With the holiday Christmas shopping officially underway, and many holiday shoppers using the internet to ROPO (Research Online, Purchase Offline) - offering ship-to-store services to online customers is a competitive advantage to multi-channel retailers. Here are some tips to ensure a satisfying online and offline experience of your ship-to-store service for your customers: On-Site Messaging [...]
On September 4, 2009

Blinders May Help When You’re Tooling Around Travelocity

Travel Web sites were among the first category of e-commerce ventures to actually make a buck a decade or so ago. It is astounding, therefore, that recent industry reports show a deep dissatisfaction among many users of these portals. In particular, Forrester Research recently reported on the failings of several of these sites, both in terms of tools and customer service.
On September 4, 2009

Maui Prince Hotel’s Demise Greatly Exaggerated

The Maui Prince Hotel, faced with foreclosure, was in trouble. In the last few days, several sources reported that its parent Makena Hotel LLC planned to close the hotel and lay off 380 employees while its lenders looked for a new management company. (Everett Dowling and partner Morgan Stanley bought the 1,800-acre Makena Resort, which includes the hotel and a golf course, from Seibu Group of Japan in 2007 for $575 million.) The lenders, led by Wells Fargo, are now reporting there will be no closure. Yes, the property is being foreclosed upon, but an attorney for the lenders says there's a new management company in place for an easy transition. Prince Hotels Hawaii said it was ending their management agreement on Sept. 16 for...
On September 4, 2009

Get Creative!

I recently caught up with creative thinker, Joanna Maxwell on the topic of how to unstick your thinking when wrestling with business challenges. In this 5 minute video Joanna takes us through her top 3 tips involving escaping your busy head, meeting aliens and changing assumptions! Joanna runs workshops on creative thinking for the likes of the ABC and the NSW Department of Education and Training and produces content for the Australian Financial Review forums on creativity, big ideas and leadership. She writes regularly on creative thinking and other issues for publications including AFR BOSS, The Canberra Times and Eureka Street. Watch our video interview here.
On September 3, 2009

BP’s Giant Oil Discovery Proves Gulf of Mexico is Drillworthy

Giant oil discoveries -- like BP's deepwater Tiber find in the Gulf of Mexico -- have a talent for triggering an analytical romp into its potential, what it means for the company, the industry and the world. The pessimists and optimists -- all calling themselves realists -- chime in and the opportunists look for opportunity.   BP announced Wednesday a giant oil discovery -- that could hold up to 3 billion barrels -- in the Gulf of Mexico. The Tiber well is located in Keathley Canyon, which is within a geologic formation called the Lower Tertiary, where BP has a leading acreage position. The well was tapped more than six miles beneath the surface, one of the deepest ever drilled by the oil and gas industry.   The find is more than...
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