On July 18, 2011
News Corp and Questions Boards Need to Ask
Much has been written and said regarding News Corp and its activities in the UK, and serious questions have been raised about the leadership and culture of this company. Some of these questions have been directed…
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On July 18, 2011
Horrible Bosses?
In a comment on our recent blog post on freedom, we were accused of management bashing. That was certainly not our intention, but it does seem to be the intention of many writers these days. Why? Why are…
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On July 18, 2011
The Budget Crisis and the Parable of the Lifeboat
Imagine two men in a lifeboat in the middle of the ocean. No land in sight. Sun beating down mercilessly from a cloudless sky. Limited rations aboard. A sizable shiver of sharks circling the boat.
One man says…
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On July 18, 2011
The Social-Media Race: It’s Down to Facebook, Google and Microsoft
Social networking may be a hot area of technology, but few companies will have the mass of data and the staying power to remain in the game.
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On July 18, 2011
Amazon Lightens Textbook Load With E-Book Rentals
Amazon.com on Monday announced an e-textbook program for its line of e-reader devices: Kindle Textbook Rentals. This will encompass tens of thousands of textbooks for the 2011 school year from leading publishers like John Wiley & Sons…
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On July 18, 2011
Rupert Murdoch: Outsourcing Moral Ambiguity
Nesting dolls are an apt metaphor for companies that seek to distance themselves from the unmoral or illegal activities of its outsourcing partners. The latest example? Rupert Murdoch's News of...
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On July 18, 2011
Microsoft SkyDrive: How to Collaborate on Documents in Real-Time
One of the things I've always appreciated about Google Docs is the way two or more people can co-author a document at the same time. I've always wished you could do that with Word. Now you can.
…
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On July 18, 2011
How We Kept a Customer Service Screw-Up From Becoming a Nightmare
Last week we thought we had alienated all of our customers in one fell swoop. Here's how we headed off a major headache.
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On July 18, 2011
Harry Potter & the Social Media Conundrum
Facebook, Google+, LinkedIn force users to do what Harry Potter's nemesis Voldemort did: Put parts of their identities in different places. Where is the site/app who will slay this demon?
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On July 18, 2011
Zero Factory Waste: Automakers Save Money, and Rake in Green PR
Honda has eliminated factory waste at 10 North American factories, but it's after savings, not just environmental good citizen awards. Other automakers are taking the same zero waste approach,...
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