Ex-Ford CEO Nasser Predicted Growth in Automotive Services

On October 19, 2009

Disney Frowns at “Ho White and the 7 Dwarves” Beer Ad

As an ad, it's horrible. As a PR stunt, it's magnificent. Australia's Jamieson Brewery created an ad showing Snow White enjoying a post-coital cigarette as she lies naked in bed with the seven dwarves. It was intended to go online, in liquor stores and on bar coasters, to promote the company's rasberry ale. The tagline: "Anything but sweet."


On October 19, 2009

3 More Questions About a Business Plan Writer

I posted 10 questions on this topic last week.  Today I have three more, on the same topic. It sounds attractive, doesn’t it? Get a business plan by hiring somebody to do it for you? I can see how you’d think of that as division of labor, like hiring an expert to do design, or programming; [...]


On October 19, 2009

“Green” Gen Y Not Walking the Walk

The recent release of two rankings of the environmental commitment of American colleges, provides the Greenbiz blog with an opportunity to again highlight a lesser known fact about young adults: while they consistently report the greatest commitment to green issues, Gen Yers -- at least those living across the pond in the UK -- are also the most wasteful of the generations: The study, commissioned by IBM, found that young adults in Generation Y -- the folks currently aged 18-24 -- had both the highest levels of awareness of environmental issues, and were the biggest wasters of energy and water in the country. "The good news is that Generation Y is showing clear concern for environmental issues," said Jon Z...


On October 19, 2009

Mad at Goldman Sachs Bonuses? Blame Yourself

When Goldman Sachs announced last week that its swelling bonus pool for top performers had reached a record $23 billion -- about $700,00 for each of its 32,000 employees -- the chorus started anew over excessive compensation on Wall Street. Goldman's sop that it would pay $200 million to charity didn't do much to silence the critics on the weekend news shows. "The bonuses are offensive," Obama adviser David Axelrod complained on ABC's This Week. After all, it's only been a year since American taxpayers wrote Goldman a whopping $10 billion bailout check, which it has since paid back. What, you are surprised by this pay day? Goldman hasn't lied to you about its intentions. You just haven't been listening....


On October 19, 2009

Get measurable results with The Carrot Principle

Our most recent newsletter shares some of the great highlights from the Carrot Culture Summit, held last month in Boston, MA. We were able to meet with some of the greatest leaders in the world and learn their secrets in implementing The Carrot Principle and the successes they’ve seen. It was a wonderful event. You can catch all the presentations and learn from these leaders yourself at our 2009 Executive Recognition Summit overview. Click to read more to learn from the stories shared by wildly successful organizations who get what recognition is all about.

Read More...


On October 19, 2009

Top Ten Ways to Find Joy at Work

I set out to write a David Letterman-style Top Ten list about finding joy in the workplace in tough times. But recent revelations about how Letterman found joy at work is not what I'm advocating. His extramarital affairs with subordinates were perverse, dishonest, conspiratorial, and exploitative power-mongering -- harmful and possibly illegal. No joke. Jobs are not saved nor enhanced by turning workplaces into sleaze factories.

Exploiting others is definitely not on my list for getting more joy out of work. But enlisting others in a great cause tops it.

In researching my SuperCorp book, I saw joy during what I call "Rubik's Cube moments," when everything clicks into place for an uplifting accomplishment. "Rubik's Cube moments" might come after pulling off a complicated food drive for the homeless; collaborating across functions for a creative presentation that wins a big client; flying technology experts to the rescue after a natural disaster to manage relief supplies; convincing bosses to try job-sharing instead of a layoff; or seeing a product prototype work for the first time. Creating collaborative innovation to save the business (and overcoming frustrating drudgery) was how managers Juliana Azevedo and Tarek Farahat found themselves holding hands with workers and customers at a P&G factory as a new product first came off the line - an iconic "Rubik's Cube" SuperCorp story.

Although some studies report growing employee cynicism, job satisfaction polls show high satisfaction rates for those still employed. Job security has been the most important factor in an 80% satisfied rate for the past two years, followed by compensation and benefits, in Society for Human Resource Management surveys.

Clearly, people report job satisfaction simply because they get a paycheck. But are they getting joy? OK, maybe work was never all that joyous, and that's why it's called "work." But the post-crash daily grind is grinding some people down to a pitiful pulp. Melodramatic, I know, but I've heard sad tales from people in numerous cities during my book tour. People in secure jobs they once liked report working harder with fewer resources just to hold their own, like treading water in an endless swim machine. If current economic trends continue, we might face not just a job-less recovery but a joy-less recovery.

Here are some clues about joy. On a recent Gallup Healthways survey of 100,000 Americans, business owners outrank 10 other occupations in overall well-being, despite working longer hours and earning slightly less, on average, than professionals and managers/executives, who rank second and third. The surprising fourth is farming, fishing, and forestry, despite the lowest income of any group. (Maybe not surprising, given how many leaders unwind by fishing or brush-cutting.) More confined service, clerical, transportation, and manufacturing workers are at the bottom, in the low 40s on Gallup's 100-point well-being index compared to over 70 for business owners.

Autonomy, influence, and a sense of meaning are associated with lower stress and fewer work-related illnesses, regardless of hours worked. Supervisors are better-off than the supervised, and entrepreneurs are the best-off of all.

This suggests that exerting leadership is the surest route to joy (other than going fishing). The key is setting the agenda and starting the pieces moving towards a purpose-driven goal. If 90% of success in life is just showing up, Monster.com founder Jeff Taylor advises that when you show up, you might as well run the meeting.

So here is my list of top ways to find joy at work.

10. Identify long-term personal purpose. Write a personal mission statement, to review often.
9. Be an entrepreneur from anywhere. Even if you don't start a business (now), imagine starting a project that will improve your current job, workplace, or community.
8. Discuss the idea informally to find others feeling the same way. Enlist them in the quest. Now they're counting on you not to let them down. Describe it as an experiment that will benefit others. Incorporate feedback so that others hear their ideas in yours.
7. Get a Big Name to endorse giving it a try.
6. Negotiate out of demands that don't contribute to the goal. Keep doing what you must to keep your job, but simplify.
5. Find every supporter a task, however small. Show that you're working for their goals, too.
4. Widen the circle of the informed. Involve people not usually included.
3. Remain positive. Smiling takes fewer muscles than frowning and is contagious. Ignore skeptics unless easily converted.
2. As the bits of the cube start moving, keep communicating and coordinating.
1. Celebrate each "Rubik's Cube" moment of accomplishment. Share the joy to multiply it.

More jobs with more joy - now that's an agenda the public should rally behind. Let's not wait for employers to make changes, necessary as those are. A few good "Rubik's Cube moments" can keep us going - and influence employers to see why joy matters.


On October 19, 2009

How Much Pre-Holiday Optimization is Enough?

Lots of our clients and prospects are asking questions along the lines of: I want to optimize before the Holiday rush, but I don’t want to introduce too much change at such a critical time.

A valid question/concern, to be sure.  Our answer is, of course, “It depends.”  However, here are…


On October 19, 2009

Do Your Female Coworkers Backstab — or Join Forces?

Last week we received more than 150 comments on our post about Sylvia Ann Hewlett's research, which shows that women are twice as likely as men to consider leaving their jobs. Our post on how to fix the problem shared advice and insight from BNET readers. This week, Hewlett follows up with a guest post. The reader response to "Why Are Women So Unhappy at Work" is both heartening and disturbing. It's great that so many of BNET's female members are engaged and looking to improve the workplace. But, I'm sad that so many of you are unhappy -- and some at the hands of other women. Tough times, as we have seen, bring out the worst in people. Between...